Responsible Gaming Policy

Participation in our services should always be considered a form of leisure activity and not a way to solve financial problems. We appeal to the self-responsibility of our users, but actively support them through various preventive measures and tools to ensure player well-being.

Use of the platform is exclusively permitted for individuals who have reached the age of 18. It is legally prohibited to grant access to our services to minors. We conduct strict identity checks during account registration and before the first payouts to rigorously enforce this age limit.

To help you maintain control over your activities, we offer various customizable tools in your account settings.

Deposit and Loss Limits

You can set daily, weekly, or monthly upper limits for the amount you wish to deposit into your account or the maximum amount you are willing to lose. Once a limit is reached, further transactions are blocked until the end of the selected period.

Session and Time Limits

To ensure you don't spend more time on the platform than you intend, you can configure maximum session durations. You will receive timely notifications and will be automatically logged out when your time has expired.

Timeouts and Self-Exclusion

Should you need a break, you can pause your account for a short timeout (e.g., 24 hours up to several weeks). For longer breaks, we offer the option of self-exclusion, which deactivates your account for several months up to a permanent ban. During this period, you will not receive any marketing materials from us.

Account Closure

If you wish to permanently close your account, you can find the relevant options in the settings menu or contact our support directly.

It is important to honestly reflect on one's own behavior. Warning signs of problematic behavior can include: borrowing money for the platform, neglecting professional or family obligations, playing to "win back" losses, or feeling frustrated when the platform is inaccessible. Always set a fixed budget and never play under the influence of alcohol or when experiencing strong emotional distress.

If you feel you are losing control, we strongly advise you to seek professional help. In Germany, there are numerous independent counseling centers and hotlines that offer anonymous and free support. Do not hesitate to contact such specialists. Our support team can also provide general information upon request.

If you share your computer or mobile device with minors, we strongly recommend using filter software to block access to our platform. Please keep your login details, passwords, and payment information secure and do not use automatic login functions on shared devices.

We use technical systems to detect unusual activity patterns that may indicate potentially problematic behavior. Our support team is regularly trained to respond professionally and sensitively to signs of difficulty and to point users towards our protection tools.

This responsible gaming policy may be updated regularly to incorporate new findings in the field of prevention. Use of the platform is always subject to the current version of this documentation.